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Context Help

If you get lost inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each and every page. A context menu will show up. It contains detailed information about all the actions that you can carry out on that particular page. Each pop-up menu opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have an extensive collection of tutorial video clips demonstrating how to work with our Control Panel. They're shot for those of you who would like to see how things are getting done rather than just reading articles. In this way, everyone can quickly get to know our hosting Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't find the solution you searching for, check out our comprehensive FAQ section, which includes questions asked by actual users and offers practical solutions. We periodically "revamp" our FAQ database with new questions & answers so as to embrace all the new additions and innovations associated with our system.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can get in touch with our great team of tech support engineers available 24x7 and eager to help you with any query. Each trouble ticket you open will be answered within 60 minutes (the average ticket response time is just 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 283432

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com